Last Updated: 10 December 2025
At Jagrut Gold, we are committed to protecting the privacy and security of your personal information.
This Privacy Policy explains how we collect, use, store, protect, and share your data when you visit our website, contact us, or purchase our products.
This policy applies to:
- www.jagrutgold.com
- Any communication via WhatsApp, email, phone
- Online catalogue request and retailer enquires
Data Collection
- Information You Provide Directly
When you contact us, place an order, make an enquiry, or register interest in our product, we may collect following information:
- Full Name
- Mobile Number/Whatsapp Number
- Email Address
- Store/Business Name
- GST Number
- Billing & Shipping Address
- Payment information (UPI/RTGS reference only - we do not store card data)
- Images or documents voluntarily shared with us
We collect this information for legitimate business reasons: billing, shipping, order processing, and communication.
2. Information Collected Automatically
When you visit our website, we may collect:
- IP address
- Browser type & version
- Type of device (mobile, desktop)
- Pages Viewed
- Time spent on pages
- Click activity
- Referring site (Google, IndiaMART, WhatsApp, YouTube etc.)
- Cookies and analytics data
This data helps us to improve our website, understand visit behavior, and enhance user experience.
How We Use Your Information
We use your data for the following purposes:
- Process and deliver your orders
- Verify your business identity (for wholesale orders)
- Communicate via WhatsApp, SMS, email, or phone
- Respond to enquires and provide catalogue information
- Ship products through logistics partner
- Improve website performance & user experience
- Maintain financial and accounting records
- Ensure compliance with legal requirements
- Prevent fraud or misuse
We do NOT sell or rent your personal information to third parties.
Cookies & Tracking Technologies
Our website uses cookies, analytics tools, and tracking pixels to:
- Understand website traffic
- Improve loading speed
- Enhance your browsing experience
- Generate visitor analytics via Google Analytics
Your Choices:
You may disable cookies in your browser settings at any time. Some website features may not function properly if cookies are disabled.
Sharing of Information
We only share your information with:
Logistics Partners
To ship orders and confirm delivery status
Payment Processors
UPI/RTGS/NEFT references—we do NOT store card details.
Legal Authorities
If required to:
- Comply with law
- Respond to legal requests
- Prevent fraud or misuse
We NEVER share your data with:
- Third-party marketers
- Advertising companies
- Unrelated businesses
Data Retention
We retain your personal data only for as long as necessary for:
- Accounting & taxation compliance
- Order history reference
- Legal obligations
- Dispute resolution
- Improving our services
You may request deletion of your data anytime (unless retention is required by law).
Data Security
We follow industry-standard security practices to protect your data:
- SSL-encrypted website (HTTPS)
- Restricted data access to authorised personnel only
- Secure servers & encrypted databases
- No storage of sensitive card/payment information
While we take all reasonable measures, no method of transmission over the internet is 100% secure. We cannot guarantee security beyond our control.
Your Rights (As Per Indian DPDP Act 2023)
You may request:
- Access to your personal data
- Correction of inaccurate information
- Deletion of your data
- Withdrawal of consent
- Information on how your data is processed
To exercise your rights, contact us at:
+91 9503095113
jagrutgold@gmail.com
Policy for Minors
We do not knowingly collect personal data from individuals under 18. If you believe a minor has submitted information, contact us and we will delete it.
Third-Party Links
Our website may contain links to:
- YouTube
- IndiaMart
- Payment gateways
- Social media platforms
These third-party sites have their own privacy policies. We are not responsible for their data or content handling.